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Vayra Platform

Clinics and hospitals

A telehealth service line your security review can approve.

Launch asynchronous programs under your organization's brand, with Vayra operating the clinical workflow, fulfillment and billing infrastructure, and the documentation your procurement and security teams will ask for.

Where you are today

A new digital service line competes with every other IT priority. Building it means integration work, a vendor review, legal review of clinical responsibility, and a pharmacy pathway for programs your formulary may not cover.

Your service-line lead needs something that can pass review and launch inside a budget cycle.

What Vayra adds

  • A service line in your brand

    Patient-facing surfaces on your domain and in your identity, aligned with your existing brand standards.

  • Your clinicians, ours, or both

    Staff programs with your own clinicians, use Vayra clinicians, or combine them by program and state.

  • Operational visibility

    Dashboards for throughput, revenue and exceptions, with raw data export into your warehouse.

  • Documentation for review

    Security architecture, subprocessor list, BAA and data processing terms, ready for your review process.

What stays yours

  • Your brand and your patients
  • Clinical governance for your own clinicians
  • Your data, exportable with a documented schema
  • Your choice of payment processor

What Vayra operates behind the curtain

  • Platform operations, hosting and security
  • Pharmacy routing and fulfillment tracking
  • Billing engine and reconciliation
  • Audit logging and access control

How onboarding works

A realistic sequence, agreed in writing before work starts.
  1. Step 1

    Discovery

    Your service-line lead, clinical lead and IT security contact meet our team to scope programs and integration.

  2. Step 2

    Review

    Security questionnaire, architecture review, BAA and data processing terms.

  3. Step 3

    Configure

    Programs, branding, clinician credentialing and routing are set up.

  4. Step 4

    Pilot

    A limited pilot with test patients and real workflows, then a go or no-go review.

  5. Step 5

    Scale

    Open the service line to your patient population on a plan you control.

Procurement and security review

What your review teams will ask for, and what we provide.
  • Security review

    We answer your security questionnaire and walk your reviewers through the architecture: Microsoft Azure hosting, encryption in transit and at rest, MFA, role-based access control and audit logging.

  • BAA

    Vayra signs a Business Associate Agreement before any protected health information flows, and maintains its own upstream BAAs with its subprocessors.

  • Data ownership

    Your data is exportable at any time, in a documented format, including at the end of the relationship.

  • Contracting

    Platform services are governed by a signed agreement, with data processing terms and a current subprocessor list attached.

See the platform with your own use case

A 30 minute walkthrough of the dashboards, the clinical workflow and the fulfillment path, shaped around what you are building. No slides unless you ask for them.